A clear summary of how NoteCrunch handles information.

Welcome to NoteCrunch ("NoteCrunch", "we", "us", or "our").

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the NoteCrunch mobile application, website, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

The data controller responsible for your personal data is:

Mohamed Allag France Email: contact@notecrunch.app

Information You Provide

When you create an account or use the Service, we may collect:

• Name
• Email address
• Educational level
• School or academic information
• Learning goals and preferences
• Documents, notes, course materials, and other content you upload
• AI-generated content created through the Service
• Communications you send to us

Information Collected Automatically

When you use the Service, we may automatically collect:

• Device information
• Operating system version
• App version
• IP address
• Country or region
• Usage statistics
• Feature interaction data
• Session and diagnostic information
• Crash reports and performance data

Analytics and Session Replay Data

We use analytics tools to understand how users interact with the Service.

This may include:

• Pages and screens viewed
• Buttons clicked
• Features used
• Session replay recordings
• Performance metrics
• Error reports

Session replay technology is used solely to improve the functionality, usability, and reliability of the Service.

The Service allows users to upload educational documents and generate study materials using artificial intelligence.

Uploaded documents may include:

• Notes
• Course materials
• Textbooks excerpts
• Assignments
• Educational resources

These documents are stored until you delete them or request account deletion.

Generated content, including flashcards, quizzes, summaries, explanations, and study materials, may also be stored to provide the Service and allow future access.

You are responsible for ensuring that you have the right to upload any content submitted to the Service.

We use your information to:

• Provide and operate the Service
• Create and manage user accounts
• Process uploaded documents
• Generate AI-powered educational content
• Personalize your learning experience
• Improve product features
• Analyze Service usage
• Detect abuse, fraud, and security incidents
• Provide customer support
• Comply with legal obligations
• Enforce our Terms of Service

To provide certain features, uploaded content may be processed using artificial intelligence services provided by third-party providers.

This processing may include:

• Content analysis
• Question generation
• Flashcard generation
• Quiz creation
• Educational content generation
• Learning assistance features

AI-generated outputs may contain inaccuracies. Users should independently verify important information.

We use third-party providers to operate the Service.

These may include:

Authentication

• Apple Sign In
• Google Sign In

Infrastructure and Storage

• Supabase
• Cloudflare R2

Artificial Intelligence Processing

• OpenAI
• LlamaParse

Analytics

• PostHog

Subscription Management

• RevenueCat

Payment Processing

• Apple In-App Purchases

These providers may process personal data on our behalf in accordance with their own privacy policies and applicable laws.

Where applicable under the GDPR, we process personal data based on:

Performance of a Contract

To provide the Service requested by users.

Legitimate Interests

To improve, secure, and maintain the Service.

Consent

Where consent is required by law.

Legal Obligations

To comply with applicable legal requirements.

Because our Service is available worldwide, your information may be transferred to and processed in countries outside your country of residence.

Where required by law, we take reasonable measures to ensure appropriate safeguards are in place for international transfers of personal data.

We retain personal data only for as long as necessary to:

• Provide the Service
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Uploaded documents and generated content remain stored until deleted by the user or until the account is deleted.

Certain information may be retained for longer where required by law or for legitimate business purposes.

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, contact:

contact@notecrunch.app

Users may request deletion of their account using the "Delete account" button in the Profile page of the app, or by contacting:

contact@notecrunch.app

Upon deletion, we will delete or anonymize personal information unless retention is required by law or for legitimate security and business purposes.

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided personal information may contact us at:

contact@notecrunch.app

If you are a resident of California, you may have rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of personal information.

We do not sell personal information.

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date and may provide additional notice where required by law.

Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy or our data practices, contact:

Mohamed Allag France Email: contact@notecrunch.app